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| The mission
of Third Age, Inc. is to provide professional consulting services of the highest ethical
standards and business practices to providers of long-term care, assisted living and
continuing care, to improve our client’s ability to operate their communities
efficiently and effectively, thereby enhancing the lives of the persons they serve. |
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Values
Statement |
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| Our client's interests always come first.
Our experience shows that if we service our clients well, our own
success will follow. |
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| Our assets are people, knowledge and
reputation. If any of these are ever lost, the latter is the
most difficult to regain. |
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| We take great pride in the professional quality
of our work. We have an uncompromising determination to
achieve excellence in everything we undertake. Though we may be involved in a wide variety
and heavy volume of activity, we would rather be best than biggest. |
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| We stress creativity and imagination in
everything we do. We always strive to find a better solution
to a client's problems and pride ourselves in having developed and evolved many of the
concepts and approaches that have been accepted within the industry. |
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| We make a sincere effort to identify and recruit
the best person for every job. We select our people one by
one. In a service business, we know that without the best people, we cannot be the best
firm. |
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| The dedication of our people to the Firm and the
intensity of their effort to their jobs are greater than one finds in most other
organizations. This is a critical element to our success. |
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| We consider our size an asset which we try hard
to preserve. We want to be big enough to undertake the
largest project that any of our clients might contemplate, yet small enough to maintain
the loyalty, intimacy and esprit de corps which are important parts of our success. |
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| We strive constantly to anticipate the rapidly
changing needs of our clients and to develop new services to meet those needs.
We know that complacency can lead to extinction. |
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| Confidentiality is an essential component of our
work and one which we take very seriously. To breach a
confidence or to use confidential information improperly or carelessly would be
unthinkable. |
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| Our business is highly competitive and we
aggressively seek to expand our client relationships. However,
we are always fair competitors and never denigrate other firms. |
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